About Me

Darien Entwistle

IT pro with 10+ years in networking, cybersecurity, systems, VoIP, and software. Currently an IT Help Desk Technician at SaraPath Diagnostics, supporting healthcare and lab teams. Side projects in EV consulting, repairs, apps, and tinkering.

Career Timeline

September 2026 – Present
IT Help Desk Technician
SaraPath Diagnostics
  • Tier 1/2 support for hardware, software, and network issues (phone, remote, on-site)
  • Microsoft 365, Windows 11, VPN, and collaboration tools
  • LAN, printers, barcode scanners, VoIP, and pathology LIS
  • Vendor/partner escalations, on-call rotation, and local travel support
March 2026 – September 2026
Lead Tech / Assistant Manager
uBreakiFix — Sarasota, FL
  • Inventory control & repair workflows
  • Customer escalations & complex fixes
  • Vendor relations & mentoring staff
November 2025 – February 2026
Client Success Technician
Lightspeed Voice — Nokomis, FL

VoIP systems, call quality, and voice network troubleshooting.

April 2024 – March 2025
Software Engineer
Baxter — Florida
  • Voalte software, DevOps, CI/CD
  • Hospital system performance & deployments
January 2023 – April 2024
Systems Engineer
Baxter – Hillrom
  • Voalte on customer hospital servers
  • Migrations, patching, healthcare IT compliance
December 2019 – January 2023
IT Systems Administrator
Baxter – Hillrom
  • Mac & Windows support, network gear
  • 50+ servers, backup/DR, security
February 2016 – December 2019
Systems Administrator
Voalte — Sarasota, FL

Corporate IT infrastructure, networking, troubleshooting.

2012 – 2015
Computer Tech & Support
Office Depot · Geek Squad · Best Buy · MethodFactory

Repair, diagnostics, sales, QA, customer support.

2011 – 2016
Education
Suncoast Technical College · Venice High
  • .NET Programming · CompTIA Network+ · CompTIA A+

Technical Expertise

Networking

  • IP / WAN · Firewalls
  • Meraki · Linux (Debian)
  • Windows Server · SSH

Systems & Support

  • Hardware repair · VoIP
  • Incident response
  • Server administration

Software & DevOps

  • CI/CD · Scripting
  • Web · PHP · Jira
  • Log analysis

Other

  • Inventory · Escalations
  • CompTIA A+ / Network+
  • Remote support tools

Interests

VR racing (ACC, AMS2, GT7), arcade & retro gaming, Raspberry Pi builds, arcade cabinets, 3D printing, EV / Tesla, and vintage Apple Macs.